“Your service tech did a great job on the new tank installation! Very professional and a good listener. ”
“We started doing business with Valley Energy in June of 2014. We have used 51,000 gallons of low sulfur road fuel, 24,000 gallons of road fuel and 4,500 gallons of regular gas. The quality of the products has been excellent and their pricing has been fair. The service has been great. Our deliver person, Jeff, is friendly and great to work with. We are glad we switched to Valley. ”
“We are pleased to be doing business with a locally owned, American company like ourselves. We feel Valley Fuel is a great addition to our supply team! ”
“We changed to Valley Energy a couple of years ago. Our vacation homes need the special customer care that Valley provides. From the sales department, to the service department, Valley has been there for us. ”
“A new satisfied customer made possible by your sales rep. He wasted no time hitting the pavement and getting the word out about great promotions offered by Valley. So far we’ve been pleased with all your staff, and your LPG price is as good as or better than others! ”
“Thank you so much for the quick and easy switch from S… Propane. Valley has no hidden fees like S… Propane and so far 100 times better customer service. After being a S… Propane customer for 5 years and being quoted $2 per gallon over market value for our recent fill, I looked into other propane options and am very happy with the switch. Thank you for alleviating some of the stress from dealing with S… Propane! I look forward to being a long-lasting customer of yours! ”
“Just got hooked up today to do business with Valley and the great people from the office, to the installation and delivery people. Very professional and nice! ”
“Great customer service—the install guys were very knowledgeable and professional! ”

Valley Fuels Filling Up at Propane Tank Refill Stations

Customer Login

Instructions: Valley Energy provides each customer the ability to access their own account information including the following:

  • Billing address
  • Account ageing, date and amount of last payments, etc.
  • Delivery address
  • Delivery information including tank size, product, etc.
  • Pricing information
  • Invoice & Statement settings
  • Budget information
    • Equipment information (if any)
    • Transaction history

Setup Your Western NY Fuel Oil Delivery Account:

To initially setup your account please use the following:

  • User = Email address that was originally provided to setup your account with Valley Propane & Fuels.
  • Password = City/Town (this should be from your primary billing address with the first letter capitalized) + your main account number (this is a 3-6 digit number; do not use -001, -002, etc. for the sub accounts)
  • Once you have completed the initial setup the system will allow you to change your password to an individual user defined one.

Customer Login