“Thank you so much for the quick and easy switch from S… Propane. Valley has no hidden fees like S… Propane and so far 100 times better customer service. After being a S… Propane customer for 5 years and being quoted $2 per gallon over market value for our recent fill, I looked into other propane options and am very happy with the switch. Thank you for alleviating some of the stress from dealing with S… Propane! I look forward to being a long-lasting customer of yours! ”
Nicolle M. – Wayland, NY
“Just got hooked up today to do business with Valley and the great people from the office, to the installation and delivery people. Very professional and nice! ”
Clarence R. – Warsaw, NY
“Great customer service—the install guys were very knowledgeable and professional! ”
Inez B. – Naples, NY
“A new satisfied customer made possible by your sales rep. He wasted no time hitting the pavement and getting the word out about great promotions offered by Valley. So far we’ve been pleased with all your staff, and your LPG price is as good as or better than others! ”
Bill S. – Hornell, NY
“We changed to Valley Energy a couple of years ago. Our vacation homes need the special customer care that Valley provides. From the sales department, to the service department, Valley has been there for us. ”
Webster Property Management, LLC – Rochester, NY

Valley Propane Tanks

Home Energy Assistance Programs

The Home Energy Assistance Program is a federally funded program that issues heating benefits to supplement a household’s annual energy costs. Typically, an approved participant in this program may be eligible for the following benefits:

  • Regular Heating Assistance benefit
  • Emergency Heating Assistance benefit
  • Heating Equipment Repair or Replacement benefit
  • Clean and Tune benefit
  • Cooling Assistance benefit

Please note that due to the coronavirus pandemic the federal government has provided additional funds thru the CARES ACT. Beginning April 24, 2020 a third emergency benefit is available for households who have exhausted the regular, first emergency and second emergency HEAP benefits and who meet the eligibility guidelines for emergency benefit assistance.

Learn More About Home Energy Assistance Programs

For detailed information about the New York State HEAP program, please visit here.