“Thank you so much for the quick and easy switch from S… Propane. Valley has no hidden fees like S… Propane and so far 100 times better customer service. After being a S… Propane customer for 5 years and being quoted $2 per gallon over market value for our recent fill, I looked into other propane options and am very happy with the switch. Thank you for alleviating some of the stress from dealing with S… Propane! I look forward to being a long-lasting customer of yours! ”
Nicolle M. – Wayland, NY
“Just got hooked up today to do business with Valley and the great people from the office, to the installation and delivery people. Very professional and nice! ”
Clarence R. – Warsaw, NY
“Great customer service—the install guys were very knowledgeable and professional! ”
Inez B. – Naples, NY
“A new satisfied customer made possible by your sales rep. He wasted no time hitting the pavement and getting the word out about great promotions offered by Valley. So far we’ve been pleased with all your staff, and your LPG price is as good as or better than others! ”
Bill S. – Hornell, NY
“We changed to Valley Propane & Fuels a couple of years ago. Our vacation homes need the special customer care that Valley provides. From the sales department, to the service department, Valley has been there for us. ”
Webster Property Management, LLC – Rochester, NY

Residential Payment Options

Online Bill Pay

Click here to make a secure payment online. You will be directed to the online customer portal where you will need to sign in with your username and password. Then click on "$ Make a Payment" and simply enter the required information in the secure portal and the credit will automatically be posted to your account.

Automatic Bank Account Payment

Paying your bill has never been easier with Electronic Funds Transfer (EFT) from your selected checking or savings account. No more check writing, postage or worry about late charges. The payment will be processed on the due date of your invoice and automatically posted to your account. Click here to complete the online Valley Energy ACH Authorization Form. Upon completion you can simply click submit and it will be sent via email directly to Valley Energy or you may print and mail to the Valley Energy office at 10121 Poags Hole Rd, Dansville NY 14437.

Automatic Credit Card Payment

Now, you can easily pay your bill on time every month with an automatic charge to your Visa or MasterCard. The payment will be processed on the due date of your invoice and automatically posted to your account. Click here to complete the online Valley Energy Credit Card Authorization Form. Upon completion you can simply click submit and it will be sent via email directly to Valley Energy or you may print and mail to the Valley Energy office at 10121 Poags Hole Rd, Dansville NY 14437.

Budget Payment Program

Valley Energy offers a twelve (12) month budget program starting in June of each year. You are required to make eleven (11) monthly payments during the period of June through April and then a final payment of any remaining balance in the month of May. Any credit at the end of the budget period can either be rolled over to the new budget year to reduce your new monthly payment or refunded to you.

Cash/Check Payment

Valley Energy gladly accepts check or cash at our local office or check and money order via the U.S. Postal Service.

COD Payment

Any customer that is not credit approved will be required to make payment prior to delivery via one of the payment methods described above.